By using our website or placing an order with Prado (“we,” “our,” “us”), you agree to the following Terms and Conditions.
- Custom cakes, pastries, and event services must be ordered in advance.
- Some orders may require a deposit. Deposits are non-refundable.
- Prices may change without notice.
- Cancellations made at least 72 hours before pickup or event may receive a partial refund.
- Cancellations made within 72 hours are non-refundable.
- We do not offer refunds for missed pickups or taste preferences.
If there is an error on our part, we will do our best to correct it.
- Delivery and event services depend on availability and may include additional fees.
- We are not responsible for delays caused by traffic, weather, or circumstances outside our control.
- Our kitchen handles allergens such as nuts, dairy, eggs, and gluten.
You agree not to misuse the website or copy any content without permission. All images, text, and designs belong to Prado.
- We are not responsible for any indirect or consequential damages.
- We are not responsible for issues resulting from misuse of our products.
- We are not responsible for delays beyond our control.
Our maximum liability is the amount paid for your order.
We may update these Terms at any time. Using the website means you accept the latest version.
For questions, contact us at [email protected].
